Learn how to adapt your training strategies to become a customer experience champion and boost your growth.
360Learning is helping more than 1,200 organizations
The retail sector is facing unprecedented change
Retailers face competition from e-commerce and increased digital practices. What are the implications for training?
Training must adapt and evolve
Training is now more than ever a major way to drive growth for retail companies. Discover best practices for providing an outstanding customer experience.
Transform the store into a place of learning
The golden age of retail is over. Between 2010 and 2017, Amazon’s revenue in the United Stated increased from $16 billion to $80 billion; over the same time period, Walmart grew by a mere 3%;1 With no rivals 20 years ago, brick-and-mortar shops are now victims of their multiple limitations vis-à-vis online commerce: articles are often more expensive, stock is limited and there are various points of friction (travel time, stock, delivery).
This does not mean that there is no future for retail stores, but that they need to reinvent themselves, and adapt to new customer behavior and become “digital-first”. Previously, brick- and-mortar shops were primarily a place where business transactions occurred, they must now become an inspirational destination.
Why choose us?
Comparison of the 360Learning solution
Impacting your corporate culture
Loss of motivation
Smart Human Interactions in courses
Offline training on mobile
Over 20,000 $
Ongoing indivual support
Cost of new online course
Free by creating them yourself
Service provider to pay
Time for creating / rolling out an online course
A few hours
2 - 6 months
Discover our solution
By downloading our full documentation
Quickly create and launch online courses
Digital culture at scale
Discover in this white paper the best practices for implementing digital culture at scale through training.